We also ensure all reviews are published without moderation. Wisecars will inform the complaint submitter on how to proceed if needed. In case of an airport pick-up, it will state whether or not the supplier has a desk in the terminal. You will have to leave a deposit for the fuel. Fees may apply for additional drivers, payable at the car rental counter (unless specified otherwise on the Wisecars voucher). Please keep in mind that any changes that you make to your booking will probably change the rental price. Expired or provisional licences will not be accepted. We may provide statistics about our customers, sales and booking patterns and related information to third parties but in such cases, this information will not contain personally identifiable information. When collecting your rental car, it will have a certain amount of fuel in the tank, which will be marked on your rental agreement, and you will have to return the car with the same amount of fuel as you collected it with. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . It is highly recommended to call the police even for the smallest of damages. You will find the telephone number in the Car Rental Agreement. If you haven't started your trip yet, you can change your drop-off time by amending your booking. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. All rights reserved. I compared against atleast 10 websites, agencies and directly car companies too but no one was able to match the price that Wisecars offered. If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. @ Vicpak. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. Amendments can only be made up to 48 hours before the pick-up time. Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. You will find the telephone number in the Car Rental Agreement. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. Please read the following to know what is included/excluded in our coverage offers. 8 Feb 2023. How to Cancel Wisecars Car Rental Comparison Subscription on Android Device: Open your Google Play Store app. Only the main driver is allowed to drive the rental vehicle, but any number of additional drivers can be added to your booking. The sole and exclusive venue to settle any claim or dispute which might arise out of or in connection with these Terms of Service or Wisecars services is in an England and Wales court of competent jurisdiction. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. A common issue that many vacationers face abroad is unfair fuel policies in car rental. Yes. Please note, making a new booking may result in the change of the Car Rental Company. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. It might take your bank extra time to settle the amount. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. In the majority of cases, our rentals include the following: Collision Damage Waiver (CDW), Theft Protection (TP), local taxes and location fees, airport surcharges, road fees and unlimited kilometers. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. Your contract for car rental will be between you and the Car Rental Company. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. In Istanbul at 9am, when I was supposed to pick up my car in 2 hours, I was able to call customer service and spoke to Margaux, who immediately spoke to Sixt on my behalf, then called me back to make sure I didn't get marked as a no-show. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. Please check if the confirmation email is not in the "SPAM", "Junk Mail" or "Unwanted Mail" folders of your email account. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. You will see the full list of inclusions available for your rental on Wisecars website when booking the car and you can also find it on your rental documentation. The sole and exclusive venue to settle any claim or dispute which might arise out of or in connection with these Terms of Service or Wisecars services is in a California state or federal court of competent jurisdiction. We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. Dear Francisco,Thank you for your 5-star rating!We're more than happy to hear you're satisfied with our service, don't hesitate to contact us again if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars.
Wisecars rtkelsek 2023 | Trustindex.io When you rent a car, you will usually need deductiblecoverage. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. In all these cases, you will receive no refund of the money you have paid. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). I booked a rental car in Germany and had a flight get delayed that was going to make me late. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Access to and use of these images is restricted by terms and conditions of a separate license agreement. Amendments can only be made up to 48 hours before the pick-up time. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. Reduce your carbon footprint by selecting a greener car hire option. Subscribe! The extension of the rental period and a delayed return of the vehicle will be calculated and charged in accordance with the local daily price (which can be higher than the daily price of your original booking) by the Car Rental Company and penalty fees may apply.
Wisecars Reviews Access to and use of these images is restricted by terms and conditions of a separate license agreement. If you have already provided us with your flight details, the car rental company will be able to track your flight. It goes against our guidelines to offer incentives for reviews. The deals that we offer are inclusive of any fees and taxes, however, some of them don't include any insurance.In this case, you can choose another package which already includes insurance (but is more expensive) or provide proof of your own coverage at the pick-up.Regards,Rachel from Wisecars. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. Your browser settings can be set to inform you before receiving a Cookie. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. They helped me with the situation and I therefore went ahead to rent another car through Wisecars. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. That should not even be separate. What's Wisecars' cancellation policy? Wisecars is an online vehicle rental broker. You can present the voucher either in a printed version or a digital form (such as from your smartphone). Create a ticket support@wisecars.com (646) 813-0129 +44 20 4571 5774 +33 1 78 96 87 13 +39 049 784 7864 (646) 813-0129 +34 932 71 68 06 +48 12 211 32 51 United States of America 405 El Camino Real, Box 606 Menlo Park, CA 94025 If you are involved in an accident, the local police and the Car Rental Company must be contacted. Mr. Mateusz. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Thank you guys for that excellence!!! If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. Consider the cancellation policy. When you return your car, the car rental company will check it, and charge you for any damages. The extension of the rental period and a delayed return of the vehicle will be calculated and charged in accordance with the local daily price (which can be higher than the daily price of your original booking) by the Car Rental Company and penalty fees may apply. Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Please note that the car rental contract at the offered price will not be concluded until your booking has been confirmed and the necessary payment received.
How To Cancel Wisecars Car Rental Comparison - JustUseApp At Wisecars, we aim to work only with partners who offer a fair fuel policy, so that you will get no unpleasant surprises with hidden extras. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible.
- Wisecars Wisecars, just like any other car rental broker or supplier, cannot guarantee the specific make or model of the car that you will receive at the rental counter. Garantljuk, hogy minden rtkels vals. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of the State of California. Wisecars allows customers to manage all their bookings conveniently in the self-service environment under Wisecars English (CA) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow . If your friends have used your referral code and made a booking, you will receive 2% on their booking value after they have completed their rental. Alternatively, just sign in or register using your Google or Facebook account.
Has anyone renter through Wisecars? - Kauai Forum - Tripadvisor Verification can help ensure real people write reviews about real companies. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. The car rental company will block the funds on your credit card until they have checked that the tank is full at the end of your rental. Replies to negative reviews in < 24 hours. 6 The main issue with that is that the price of the fuel they provide at the counter is hugely inflated and you will pay more for fuel at the counter than you would at the pumps. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. Excellent! If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. rtkelsek (4612) 5 csillag 5310 db 4 csillag 905 db 3 csillag 188 db 2 csillag 81 db 1 csillag 1126 db.
We use dedicated people and clever technology to safeguard our platform. If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. If your additional driver is under 30 or over 65, please check your car's terms and conditions. Dear Cheng,Thank you for the great feedback!We're glad you're satisfied with Mateusz assistance, we will pass along the kind words to him.Have a nice day!Kind regards,Rachel from Wisecars. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. Dear Mariska,Thank you for sharing your booking experience with others!We hope your pick-up goes as smoothly.Have a nice day!Kind regards,Rachel from Wisecars. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. No refunds will be given if a Car Rental Company refuses to supply a car because of undisclosed endorsements or because you cannot provide a driving licence, its counterpart, or the required information about endorsements. Trustpilot is assessing this review in accordance with our flagging process. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our Excess Protection products. My issue has been resolved. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary. We do not delete personal data on the request of a third party. We respect and take the privacy of our customers very seriously, which is why we do NOT sell or rent any information collected through our website to third parties. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. The rules that apply to the main driver also apply to any additional drivers. Please note that the car rental contract at the offered price will not be concluded until your booking has been confirmed and the necessary payment received. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible.
Manage Bookings Online - Wisecars - Wisecars The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. Please note, all Excess Protection Products become invalid and no refund will be made when: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the excess fees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. Wisecars cannot amend the drop-off time once the rental has already begun. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. If a cancellation is requested more than 48 hours before the pick-up time the customer will receive a full refund minus the non-refundable Cancellation Protection and/or Protection Package. She was very kind and helpful! You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. Wisecars does not own or operate any Car Rental Companies. The Car Rental Company must give its consent to repairs and replacements. This product is an additional insurance which covers up to 1000 USD of your excess amount in case of accident. www.wisecars.com. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of England and Wales. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. Dear Fernando,Thank you for sharing your booking experience!We're glad everything is going well so far, we hope you pick-up also goes smoothly.Have a nice day!Kind regards,Rachel from Wisecars. Even a basic insurance. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. Cancellations Dealers may cancel a WiseCARE contract by downloading and completing the cancellation form, obtaining the customer's signature, and submitting the final form to Wise F&I via email, fax, or mail. In all these cases, you will receive no refund of the money you have paid. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. Some Car Rental Companies in some rental countries may also require an International Driving Permit. No refund will be made if the damage/accident occurred due to the violation of local traffic rules, breach of the rental agreement, or if any of the third parties involved refuse the settlement of the claim. We can accept no further responsibility when there is no out-of-hours service available.
CAR RENTAL IMPORTANT INFORMATION - wisecars.com